Reactive Support
FAQ
Does Reactive support add-to-cart?Can I stream simultaneously on Reactive and other Platforms like Facebook live or Twitch?Can I embed my live selling content on another site?How do I find the Stream Key and Reactive Server URL?How can I update my shoppable video's settings? How do I allow influencers to use Reactive on my site?How to Align the OBS Video Source to the Reactive EmbedHow do I uninstall Reactive from my Shopify store?Can I use my phone to live stream with Reactive?Can I limit which pages on my site the stream will play on?Will a stream work on a mobile website?
Troubleshooting
How To's
How to onboard Reactive as an affiliate for Shopify stores.How to open the Reactive Live Shopping app in ShopifyHow to add a gallery of shoppable videos to your site.How to add a Reactive in-page shoppable video to your site.How to Set Up a Reusable Link to a Remote CameraHow to Add a Camera to your OBSHow to embed a live events gallery on your site.How to reduce stream latency in OBSHow to reduce stream latency in StreamLabsHow to replay an event on a single product page of your Shopify storeHow to poll your audienceHow to Set Up a Split Screen SceneHow to quickly get set up to stream in ReactiveHow to configure your broadcasted video dimensions to match the Reactive embedHow to showcase a product for purchase in-streamHow to stream simultaneously on Reactive and InstagramHow to stream simultaneously on Reactive and TikTokHow to Update your Reactive Spending LimitHow to use Reactive with any e-commerce platformHow to View Reactive Usage ChargesHow to onboard Reactive as a Squaredance affiliate for Shopify stores.
Contact
support@reactive.liveOther Resources
Quick Tip Videos